IT services that remove risk, cost and guesswork
Three connected service lines, delivered by one team under one agreement. Start with what hurts most, then expand when you are ready.
Managed IT & Support
Your complete outsourced IT department. We take ownership of the day-to-day so your team stops losing hours to technology that does not work.
-
Unlimited helpdesk support
Your staff get real help by phone, email or portal, without you watching a clock. -
24/7 proactive monitoring
We catch failing drives, full disks and offline backups before they become outages. -
Patching & device management
Every workstation and server kept current, documented and consistently configured. -
Strategic IT guidance (vCIO)
Budgets, roadmaps and renewal planning from someone who understands your business.
Cybersecurity
Attackers do not skip you because you are small. They choose you because you are small. We build practical, layered defenses sized for real businesses.
-
Endpoint detection & response
Modern EDR that stops ransomware behavior, not just known virus signatures. -
Email security & MFA
The two controls that block the overwhelming majority of small-business breaches. -
Security awareness training
Short, regular training plus simulated phishing so your people become a control too. -
Tested backup & recovery
Backups are only real once they have been restored. We verify yours on a schedule.
Cloud Services
Microsoft 365 and Azure, implemented the way they should have been the first time: secure by default, correctly licensed, and genuinely recoverable.
-
Microsoft 365 & Azure management
Tenant setup, security baselines, SharePoint and Teams structured to match how you work. -
Migrations without downtime
Email, files and servers moved on evenings and weekends, with a rollback plan ready. -
Cloud backup & disaster recovery
Microsoft does not back up your data the way you assume. We close that gap. -
Licensing & cost optimization
Most businesses overpay for cloud. We audit what you own against what you use.
Break-fix IT vs. managed by RGM²
If you only pay for IT when something is already broken, you are paying for the outage twice.
|
|
Typical Break-Fix
|
RGM2 Managed
|
|---|---|---|
|
Cost model
|
Hourly, unpredictable, spikes during emergencies
|
Flat monthly fee you can budget
|
|
When help arrives
|
After something breaks
|
Before it breaks, via monitoring
|
|
Security
|
Antivirus, if anyone remembered to renew it
|
Layered controls included by default
|
|
Patching
|
Ad hoc, often years behind
|
Scheduled and reported monthly
|
|
Backups
|
Assumed to work
|
Monitored and restore-tested
|
|
Documentation
|
Lives in one person's head
|
Fully documented and yours to keep
|
|
Incentive
|
Provider earns more when things break
|
Provider earns more when things work
|
Not sure which service you need?
That is what the free consultation is for. We will look at what you have, tell you honestly what is urgent, and quote only what is justified.